Speaking Peace

A day long workshop on compassionate communication, based on the work of Marshall Rosenberg.
Nonviolent communication can be used in a wide variety of situations, and all relationships, from intimate to professional. By understanding and naming the human needs that underlie everyone’s words and actions, we create a shared basis for connection, cooperation, and peace.
This workshop is an ideal introduction for those who are completely new to NVC, as well as those who have been introduced to core NVC concepts and who are ready to put this understanding into action.

Some of the topics will be:
Exploring Needs Consciousness
Breaking Down barriers to empathic connection
Staying connected to yourself when responding to triggers

The day will be a balanced combination of group instruction, partner work and structured role play.

When: Saturday, December 15, 2018 10am – 5pm
Location: Friend’s Meeting House, 5 Longfellow ParkCambridge, MA
Cost: $125, if registered by January 19, 2019    $135 after January 19, 2019

Are You Listening

Are you listening? Reflect what you’re hearing


One of the things that’s challenging for me in a conflict is to really stay present and continue to be somewhat clear about what’s happening for me. An often underrated skill in conflict is to reflect what you’re hearing – to reflect what you’re understanding of what you’re hearing the other person say.

And that sounds very simple and it’s not something that we always do. If I’ve heard something and I’ve seen something and I believe I know the truth of that something, it’s worth my while to say, “When you said this, or when you did this, is this what you were thinking? Or, “I’m hearing you say (fill in the story) is that what’s going on?” Because I would say a really large percentage of the time, it’s not.

And the whole conflict shifts because you’re thinking, “oh I thought this is what you were doing – I thought this is what you were saying.”

“No, it’s not.”

“All right. Let’s move on.”

It’s a way of checking your assumptions, basically when you’re asking for reflection you’re checking your assumptions.

What do we really know?

Question Your Certainty (What do we really know?)

yoram mosenzon

Opening A Giraffe School in Amsterdam – Yoram Mozenson TEDx talk

When I meet dogs I feel very comfortable. But when I meet people my whole body is sweaty and shaking – Especially 400 people that I don’t know. And I also like this nervousness, because it shows me why I’m here.

You know I really care about what you think about me.

Very often people tell me, “You know, Yoram, you shouldn’t care about what people think about you.” But that’s not my case.

That’s what I care the most, which is my connection with people. I love people. If I want or if I don’t, I love people. And there is one more thing that I love which is honesty – moment by moment to reveal what is going on in me. And I can tell you I was not trained in that. I was trained to hide many parts of myself.

For example, 15 years ago I was in a party with friends. And, I was bored, as usual. Because whenever people asked, “Hey Yoram how are you?” I would say, “I’m good. I’m fine.” Which is far from reality.

“Good” in my definition is, Gloomy, Overworked, Overwhelmed and Definitely not trusting that you would appreciate it if I would share that with you.

And by the way, my definition of “Fine”: Fucking Incapable of Naming Emotions.

I was not very trained to know how I feel. So, I was in a party and suddenly I had a brilliant idea. I said to my friends, “Hey let’s play a game. Let’s play, ‘Honesty’ game. Let’s say to each other everything that is going on in our head about one another.”

And I was so excited. Finally honesty! And I didn’t understand why my friends were quite reluctant to play this game. But I was enthusiastic enough in order to get them to do it.

Then I said, “OK, I will start.” And then I looked at one of my friends, a girl, and I told her, “You know my friend, I think you are ugly.” That was the end of the dinner. This woman didn’t want to speak with me any more.

So, this is not the sort of honesty I would like to speak with you about today.

A few months later, still 15 years ago, I met nonviolent communication, and through the years I became a nonviolent communication trainer and a mediator. And nonviolent communication is not something against bullying or something like that. Nonviolent communication was developed by Marshall Rosenberg, and it’s a technique for how to help people communicate in a way that is creating more cooperation and compassion.

In nonviolent communication we define two sorts of honesty. One we call “Jackel Honesty” and the other is “Giraffe Honesty”.

The “Jackel Honesty” is basically a belief that me as a human being, I’m capable of knowing, absolutely, what is good and what is bad, what is right and what is wrong.

And if there is one thing that I have learned among the 40 years I’m on the planet is that I don’t know. I don’t even know for myself what is good for myself. And at the same time, whenever people behave in ways that I don’t like – I’m thinking in terms of what’s wrong with them.

So, for example if a friend of mine is speaking more words than what I enjoy. Did it ever happen to you that people speak more words than what you enjoy? So how do you judge them? In your head? Of course you would not tell it to them because we all learn to become nice, polite people.

But in your head there is a “Jackel” party going on. For example, “Oh my god, he speaks so much. He’s boring. He’s abusive. And he really thinks he’s the center of the world.”

And it’s the same thing if my friend is speaking less words than what I enjoy. Also then my “Jackel” voice is very helpful to describe what is going on. It just gives him a different name. “Autist. He has a communication problem. He is emotionally blocked and he needs to see a psychologist in order to learn how to open up.”

Whenever people behave in ways that are not meeting my needs, in the speed of light I’m thinking in terms of what’s wrong with them. And I would consider this language as a complete lie. Or in other words a tragic description of reality. It’s not describing what is really going on.

For example, let’s say there is a book here. And both you and me read this book. And you say, “Wow, this book is really interesting.” And I say, “No, this book is really boring.” What happened to the book? The book kind of entered into an existential question. “What am I? Am I boring or am I interesting?”

And I would say the book is not boring, the book is not interesting, the book is just a book. And at the same time when I say the book is boring I’m trying to describe a certain experience I am having. So, if I were to describe it in “Giraffe” it might sound something like that – in the dialogue with you, “When you tell me now that the book is interesting, I’m surprised because I didn’t find it interesting and I’m curious, can you show me what is it that you find interesting in it?”

It’s very easy when it’s about books. It’s more complicated when it’s about people. If I would tell you that “you are boring” or “you are stupid” or, as I said to my friend, “you are ugly,” what is it that I meant when I said to my friend, “you are ugly?” What was the experience I was trying to describe?

Actually, it took me quite some time realize what I meant by that. And it was actually something about her mouth. And more specifically about how she was moving her mouth when she was laughing. You know these people that laugh all the time and you don’t even know why they laugh? I felt very uncomfortable with her because I didn’t trust that her laugh was honest.

So if I would describe it now I might say something like, “You know my friend, when you are laughing now, I’m feeling a bit unsure because I would really like to understand. Can you tell me what is it that makes you laugh?”

Very often when I start to introduce the Jackel and the Giraffe people start to think, “OK, so the Jackel is bad and the Giraffe is good.

And maybe you would recognize this phenomenon. Let’s say you spend time with your mother and she is doing her thing. And you start to be annoyed. And then you start to think, “Oh my god. My mom, she is so annoying. She’s such a control freak. She’s bossing everybody around. And then comes this one. You know this one? Little Jackel – he’s saying, “Yoram, you are so judgemental. You shouldn’t judge your mother. I call this one, “New Age Jackel.” He’s judging the judgement. He’s thinking that judging is bad.

If I’m thinking that judging is bad I’m falling deeper into the paradigm of the Jackel.

And then comes the poet Rumi. And he says: “Beyond right and wrong there is a field. I’ll meet you there.”

When I heard this the first time I was pissed. “What do you mean, ‘I’ll meet you there?’ Like, hey, show me the way how to get there.” And the way how to get there came to me when I heard Marshall Rosenberg say, “Every judgement is a tragic expression of an unmet need.”

Each time you judge or each time somebody’s judging you, is a tragic expression of a vulnerable experience that they are having.

For example, I really like to judge my girlfriend. For example, “Selfish.” I had a fight at work and then I come back home. I want her to listen to me and she tells me, “No, Yoram I am on the computer now. I don’t have time today.”

“Selfish.” And I can tell you whenever I call her “selfish” that’s not making her more available to want to listen to me. So, what is it that I mean when I say that you are selfish?

I will give you two versions of the same message. And just imagine that you are my girlfriend and just listen to me with your heart and notice which version keeps your heart more open to me. That doesn’t necessarily mean that you are going to do what I’m asking you to do, but just that your heart stays more open.

So, version number one: “My girlfriend. You’re so selfish. You just think about yourself. It’s amazing. You just do whatever is important to you.” And the punchline? “By the way, you’re just like your mother.”

And version number two. The same message exactly. My dear girlfriend. Today I had a fight at work and I’m feeling very sad about it. And I really need some help. I wonder, are you available to listen to me today for, let’s say, 15 minutes? And by the way, say ‘yes’ only if you really enjoy to do that – otherwise I have other people who can listen to me.

So maybe you start to wonder what that has to do with education?

In my understanding, schools are there in order to prepare people for life. And in my belief communication is the most important, basic life skill that will serve you in whatever you will do. For example, if you get a job, you mainly work with people. Or if you want to make a family, you even create little people. And then you need to learn how to deal with these little people. And even if you are alone, communication is how you speak with yourself all day long in your head.

I remember when I was at school, I had a geography teacher and he was a very well “Jackel” educated human being. And he gave me a task. He told me, “Yoram, write an essay about Bucharest, the capital of Romania. Now, I was ten years old. In those early days of my life I was not particularly interested in Bucharest. So instead, I was practicing music beats (with my fingers). My brother was teaching me, and I was vigorously practicing. And then the teacher came to me, and he told me, “Yoram, you are lazy. You should start to learn how to take yourself more seriously.”

That was a very confusing message to me because I took myself very seriously. And actually, I was learning a life skill that would serve me later very much when I became a professional dancer and a choreographer and having a sense of rhythm in my body was serving me definitely more than knowing anything about Bucharest.

And actually I feel sad for the guy. If you call yourself a teacher and you think that your job is to be a policeman? I would consider this job as hell.

I believe he would have more fun if he would speak to me in this language: “Yoram, seeing how passionate you are about practicing these music beats, I’m feeling excited because I really would like to support you in it. Hey, how about going on Google and searching for some cool Romanian beats.

In the coming July, we are about to open the first Giraffe school in Amsterdam for children aged 0-21.

 

The Dance of Communication

NVC Boston Day long experiential workshop using NVC Dance Floor
April 18 Cambridge, MA

Register Now >>

In April we are offering NVC Dancefloors, as created by Gina Lawrie and Bridgit Belgrave, certified NVC trainers from the United Kingdom. The NVC Dance Floors are made up of large cards that place NVC processes on the floor in various layouts called dances. Each card represents a step in the dance of communication. People learning NVC walk through the steps, with coaching from one of the trainers, and with the support of fellow participants.

There are different dances: some are for role-playing a difficult conversation, others for transformative inner processes.Dance Floors integrate bodliy, auditory and visual learning. They are a clear and fun method of learning NVC that has been tried and tested around the world.

Reserve your spot today >>

Say ‘no’ compassionately and honestly

By Bonnie Mioduchoski

Some people have an easy time saying no. Others don’t. But how often do any of us say no honestly and with compassion? We may find an excuse or otherwise avoid saying ‘no’ directly. That can make a mess. Or we may say ‘no’ in a way that triggers a lot of pain for others.

How do we do it powerfully, honestly and compassionately? If we learn to say ‘no’ then people can trust our yes.

A woman, let’s call her Amy, in my empathy group struggled with a request from an acquaintance who was attracted to her romantically. This may not be something we all deal with often, but the steps are the same regardless of the nature of the request. The man asked Amy to visit him at his home for several weeks over the summer. She was not interested in being more than friends and did not want to visit.

While Amy role-played saying “No” I could see she struggled to say what prevented her from saying yes. She seemed worried he would take it as a rejection. She wanted to express her no with kindness. We can handle this directly and save ourselves and others pain with practice and some simple steps. We can’t prevent someone from having a reaction to our no. We can enter the conversation with clarity. We can focus on compassion. This helps us navigate the discussion as smoothly as possible.

I like how Kelly Bryson addresses the steps to saying ‘no’ in his book Don’t be Nice, Be Real. He suggests you offer empathy when you can and honesty when you can’t. Here are the steps to saying No:

  1. We (if we can; if not move to step two) empathize with the other person’s need. This can help, as Kelly says, “take the sting out of what the person could perceive as rejection.” We stay present to the need(s) and not on by whom or how it will get met. When you hear a request, do your eyes demonstrate that you’ve just been offered a gift? Amy might let herself feel this other person’s need for connection or intimacy and say, “Yeah, you really enjoy my company [connection, intimacy] and want to get to know me?”
  2. We uncover what need of ours prevents us from saying yes. This we can express as our honesty. Amy might have said, after taking in the request as a gift, “I’m a little nervous hearing that and a little sad because I wish I felt that kind of attraction and I don’t. I like to feel a certain chemistry before I date someone.”
  3. Make a request. Usually in this case it’s a connection request since we want to know how the person feels hearing what we’ve said or for them to tell us what they heard so we know if we’re being clear or not. So Amy might add, “How do you feel hearing that?” A further request for her, if she was interested in continuing as friends might be, “I’d like to keep that energy separate and be friends. How do you feel hearing that?”

Then it becomes a dance of empathy and honesty. Sometimes it’s enough to be met with empathy and compassion. Sometimes, if we have the space and desire, we can help the other person think of ways they could meet their need. It’s helpful to remember that we are a strategy to meet this other person’s need. But we are not the only strategy. Sometimes just remembering this helps me relax and feel more confident in saying no. If my focus is on connection, I’m often happy to help the person brainstorm ways to meet their needs.

For instance, someone I meet at an event asks me to coffee. Right now I want to focus on creativity (my writing), learning and sharing (my NVC workshops) and peace (through mindful schools). Rather than swim in the river of self-judgment (I’m so unkind – I “should” want to spend time with them knowing they’re lonely!) I can tell the person what needs I am prioritizing. Once we’ve both been heard, I might suggest they connect with someone who has moved to the area recently or I might suggest a group they might enjoy. When I’m connected to my needs I often feel more relaxed. When I’m disconnected or in turmoil about saying no, I might hear things like, “Geez, it’s just for an hour!” and find myself in “defensive” or “debate” mode.

We’d love to hear what you’ve learned about saying ‘no’ and hear about your struggles and/or successes!